Page 119 - Annual Report KELAG Group 2018

prioritised and implemented in a coordinated manner
throughout the Group.
Digitalisation is one of the key factors for remaining
competitive in future. For this reason, KELAG is
implementing a number of initiatives. Activities focus on
identifying potential for digitalisation as well as prioritising
and implementing this potential with the objective of
optimising processes, evaluating and utilizing new
technologies and developing smart services and thereby
offering value added for the customer.

A competence centre has been set up in the company to
handle topics pertaining to RPA technology. The first field
of application for software robots was in bank statement
processing. Booking processes now take place
automatically on a daily basis. In addition, within the
framework of the EU General Data Protection Regulation
(GDPR), work is currently underway to find a solution for
automated responses to requests for information using RPA
technology.

With the development of the digitalisation strategy, the
approach to the digital transformation of KELAG has been
defined. It is a living document in which new technologies
and the latest trends are to be taken into account at all
times.

As part of the digital trainee programme, six university
graduates were recruited to work over a two-year training
period in various digitalisation projects in various business
units.

Digital assessment 2.0 is a service offered by the digital lab.
This initiative offers the business units workshops with
moderators in which potential for digitalisation is
developed. The measures identified are evaluated,