Page 145 - KELAG Annual Report 2017

Smart metering stands for sustainable energy
management – which means that customers should benefit
The world is becoming a network, everything happens at
from efficient energy consumption. As a first step for this,
the same time, information is available simultaneously,
an attractive application – the GreenApp – has been
globally and without restriction. The rapid development of
developed at KELAG which, for example, presents an
the ever-increasing high-performance capabilities of
overview of energy consumption and use patterns and
information technology and telecommunications opens up
explains invoices transparently for the customer. In addition,
completely new opportunities across the entire value
the GreenApp also supports diverse sustainable projects in
added chain. Digitalisation will permeate all areas of life and
Carinthia.
business at an ever-faster rate. If climate protection and the
GRI 103-1, 103-2, 304-3
new energy concept are to be taken seriously, an intelligent http://www.kelag.at/corporate/gruene-projekte-5004.htm
digital energy system based on renewables energies is also see also Electricity and natural gas grid
needed.
GRI 103-1, 103-2
The energy industry is confronted with a new dimension of
digitalisation in the form of the exponential growth of data.
Digitalisation is one of the key success factors for the future.
Experts also like to refer to it as Big Data. The company is
E-business has become a decisive success factor in many
prepared for this as well as the related requirements, such
business areas, for example, in marketing communications
as data protection and data security, and is adapting its
as well as customer acquisition and customer loyalty.
processes and systems continuously.
Already over 50% of Internet users visiting the company
websites use mobile devices. The newly developed
The data in the smart meters already in use are transferred
PlusClub app allows customers to redeem all vouchers
exclusively in encrypted form to headquarters, similar to a
electronically for the first time, meaning resources can be
bank transaction at a cash point. The data are also
saved sustainably while at the same time increasing the
processed and forwarded in a responsible manner. Data
speed and flexibility for developing the offers.
security is not a new concept for the Group and has been
GRI 103-1, 103-2, 417-1, GRI Electric Utilities Sector Disclosures
see also Distribution established practice for decades. The only thing that is new
is the quantity of data that is transferred and processed. A
well-secured company server landscape has been set up to
By 2023, KNG-Kärnten Netz GmbH will replace around handle this. Within the scope of legal requirements,
300,000 Ferraris meters with electronic measuring devices customers can decide for themselves what data are
with remote readouts. The smart meter project is by far transferred to the company. Very little information on the
KNG-Kärnten Netz GmbH’s largest project; around behaviour of individual customers can be gathered by
EUR 140m will be invested in this undertaking. This project means of consumption data.
also includes the development and operation of GRI 103-1, 103-2, 416-1, 418-1
infrastructure for transmission, storage and processing of
data as well as the provision of these data for customers, for
energy suppliers and for the preparation of invoices. At
peak times, up to 120 trained specialists will be involved in
the implementation of the smart meter installation.
The importance of e-mobility is continuing to grow. In the
GRI 203-1 first half of 2017 alone, more e-vehicles were registered in
see also Electricity and natural gas grid