Page 118 - KELAG Annual Report 2017

GWh due to the colder weather and the resulting greater The “KELAG Digital Mailroom” project went live as of
number of heating degree days. 1 December 2017. Incoming mail (paper, email, etc.) is now
scanned and digitalised in the mailroom and at certain
Heat sales increased in comparison to the prior year by branch offices (automated delivery to downstream systems,
89 GWh or 4.9% to 1,913 GWh as a result of newly downstream processes and delivery to individual mail
concluded district heating supply contracts as well as the recipients). In addition to boosting efficiency, this enhances
prevailing weather conditions. the quality of handling incoming mail, as mail items can
now be accessed at all times and at any location.

As part of the ISMS ISO27001 project, an integrated
management system for information security and data
protection was established and subsequently certified in
accordance with ISO/IEC 27.001. By taking this step, both
This business division covers the general management and
information security and data protection will be integrated
steering functions as well as activities in the field of
into regular operations and daily work routines, thus
investments and activities in the field of
increasing the level of protection for the company on a
telecommunications.
sustainable basis.
At the beginning of January 2017, KELAG presented the
The investment in VERBUND Hydro Power GmbH of 10.02% town of Villach the broadband master plan for the entire
is worth mentioning at this point on account of its Villach district. This master plan provides the basis for the
significance. expansion of the fibre optic cable network in the individual
districts of Villach. Work is currently in progress on
implementing further master plans for municipalities in
Carinthia.

In the financial year 2017, the data currently available were
The marketing of telecom services in the area of fiber optic
examined internally by IT/Telecommunications for further
connections for industrial and commercial customers led to
data analysis requirements in the context of Big
the acquisition of well-known companies in Carinthia, such
Data/Analytics. At the same time, Infineon was engaged to
as Privatbrauerei Hirt Vertrieb GmbH, LOGMEDIA GmbH
examine data correlations based on business-related
and Beton-Ring St. Veit Ges.m.b.H & Co KG as well as CCL
production data and distribution grid data.
Industries GmbH, as customers in the financial year 2017.